Return and refund policy

Return Policy

In the event that your order arrives with a broken bottle due to mishandling during transport, we ask you to refuse delivery and state this on the delivery note, which the transport agency will give you for your signature and keep a copy of the same in your possession. We will immediately proceed to send you a new order.

If you have any questions, please do not hesitate to contact us at our e-mail address, administracion@themalbechouse.com where we will be pleased to help you.

Regarding the indicated vintages, we would like to inform you that changes may occur, as the wineries use up their stocks, and in many cases the changes of vintage occur automatically, when the orders are passed on to the wineries.

The vintages indicated are for information purposes only. If you are interested in a particular vintage, please contact us so that we can inform you of its availability.